# Is baterias.com legit? > Is baterias.com legit? Company based in Málaga, online since 2012, verified Trustpilot reviews, secure payment, 14-day returns and official warranty. - **Canonical URL**: https://baterias.com/gb/is-baterias-com-legit - **Language**: en-GB - **Last update**: 2026-11-06 **Short answer: yes.** baterias.com has been selling batteries online since 2012 and is run by the Spanish company **Kronotech Solutions S.L.** (VAT ESB93669653), based in Málaga. Since 2021 alone we have delivered more than 88,000 orders across Europe and we have 12,300 verified reviews on Trustpilot. Here is everything you need to check it for yourself. **88,000+** orders delivered since 2021 **4.5/5** Trustpilot rating **12,300** verified reviews **14 days** right of withdrawal ## Who is behind the store ### Company Kronotech Solutions S.L. ### VAT number ESB93669653 ### Companies Register (Málaga) Volume 4720, Folio 41, Section 8, Sheet MA149388 ### Registered office C/ Croacia 6, 29004 Málaga (Spain) ### baterias.com store Since 2012 ### Phone 951 870 157 ### Email info@baterias.com ### Opening hours Mon–Fri 10:00–13:30 and 16:30–18:00 (Spanish time, CET) You can verify these details in the Spanish Companies Register. Read more about our story in [About us](https://baterias.com/gb/about-us). ## What customers say Real reviews, copied exactly as they appear on Trustpilot. On our profile you can also read the negative ones and our replies. ★★★★★ «Very fast delivery to Estoril in under 24 hours from Spain. Almost unbelievable. What a nice surprise» Michael · 09/2026 · [Trustpilot](https://www.trustpilot.com/reviews/6ab51087ff85ef9066e6aad6) ★★★★★ «Everything was perfect, from the battery search to the car brand, the easy payment and last but not least the great delivery service, highly recommended, thank you» Renate L. · 08/2026 · [Trustpilot](https://www.trustpilot.com/reviews/6a8d5b9766ead591f2fd112a) ★★★★★ «Great customer service. My first order had the wrong size terminals but they sorted out the collection of it and despatch of the correct size very quickly» Jack · 07/2026 · [Trustpilot](https://www.trustpilot.com/reviews/6a622814891a0971a10861a4) [See all reviews on Trustpilot](https://uk.trustpilot.com/review/baterias.com) ## Delivery - We ship from Spain to Spain, Portugal, France, Italy, Germany, Belgium and the Netherlands. - The delivery time and cost for your postcode are shown on the product page and in the basket, before you pay. - Order tracking by email from the moment it leaves our warehouse. ## Payment methods - Credit or debit card through the Redsys bank payment gateway, with your bank’s authentication (3-D Secure). - PayPal. - Bank transfer. PayPal carries a surcharge, shown before you pay. More details in [Secure payment](https://baterias.com/gb/secure-payment). ## Returns and warranty - **14 days** to withdraw from your purchase, no reason needed. - EU legal guarantee of conformity plus the official manufacturer’s warranty. We are an official distributor of Varta, Tudor and Exide, among others. - Inspect the battery on delivery and record any visible damage on the carrier’s delivery note; then tell us and we will arrange a replacement (see clause 6.6 of the terms). Full conditions and exceptions in our [Terms and conditions](https://baterias.com/gb/terms-and-conditions) (clause 8). ## How to make sure you are on the real store - The address is always **baterias.com** with a padlock (https). - The company details match this page and your invoice. - If in doubt, contact us before buying: 951 870 157 or our [contact form](https://baterias.com/gb/contact-us). ## Frequently asked questions ### Is baterias.com a real company? Yes. It is run by Kronotech Solutions S.L., a company registered in the Companies Register of Málaga (Spain), and the store has been selling online since 2012. ### Can I return a battery? Yes. You have 14 days to withdraw from the purchase. The conditions are in our Terms and conditions. ### Is it safe to pay on the website? Yes. Card payments go through the Redsys bank gateway with your bank’s authentication; we never see or store your card details. You can also pay by PayPal or bank transfer. [Find the battery for my car](https://baterias.com/gb/battery-finder-by-plate) [Contact us](https://baterias.com/gb/contact-us) --- *baterias.com — Automotive batteries · 2026-11-06*