Sale of batteries in Free Battery Returns at the best price

Step by step: Free battery return service.

In baterias.com, we understand that sometimes the needs of your vehicle can change, and it is possible that you should return a battery that does not fit your requirements. Our free return service is designed to provide flexibility and tranquility in these situations.

Proceed as follows to make your return effective:

Option 1: "The battery I acquired is not correct"

If for some reason he discovers that the battery he acquired is not correct for his vehicle, do not worry, we show him the step by step so that he can benefit from this service:

Step 1: Find the battery that your vehicle needs

1.1. If you were wrong in the choice of battery, simply make the purchase of the correct battery on our website.

Step 2: Contact us

2.1. Call our customer service and see us with your situation. We will send you the correct battery and coordinate the collection of the old battery.

Step 3: Take battery photographs

3.1. As part of the return process, we will ask you to take battery photographs from all sides. This is important to document the battery status and be able to make claims to the transport company in case of breaks during transport.

Option 2: "I didn't really need a new battery"

We understand that sometimes, after acquiring a battery, you can discover that the original problem in your vehicle was not related to the battery itself, but to another component. In these situations, we are also here to help you.

Step 1: Contact us

1.1 If it determines that the battery was not the cause of the problem, and that it did not really need the battery that bought on our website. Contact us and we will manage battery collection

Step 2: Return procedure

2.1. Once we get the incorrect battery to our facilities and we have verified your status, we will proceed to reimburse the amount of your purchase using the same payment method as you use when you order your order.

Step 3: Take battery photographs

3.1. As part of the return process, we will ask you to take battery photographs from all sides. This is important to document the battery status and be able to make claims to the transport company in case of breaks during transport.

In baterias.com we are committed to offering flexibility and comfort in their car batteries purchases. We know that circumstances can change, and we are here to help you. If you have any questions or need additional assistance, our customer service team is at your disposal. Please remember to take battery photographs in both cases to guarantee an uncomplicated return experience.

Thank you for choosing us. We are here to serve you in the best possible way!