Questions about buying batteries

At baterias.com we seek the satisfaction and tranquility of our client. Therefore, if you choose a battery that is not suitable for your vehicle, or you want to change the battery, we will send you a courier at no additional cost that will collect your battery.

Once we have the battery and we verify that it arrives in good condition and that it has not been used, we will refund the amount of the battery by the same payment method that you used to make the purchase.

If you have an urgent need to change the battery, we recommend that you place a new order with the correct battery and we will send you the battery together with a collection for the battery that you initially purchased.

However, for any questions or queries, our customer service will be happy to help you.

Service valid for Spain and Portugal (Peninsula)

At baterias.com we strive every day to be the trusted supplier of batteries for our customers.

Our goal is not to sell you your battery! We go further and work very hard so that you are very satisfied with your purchase and recommend us to your family and friends. We want to gain a client, a prescriber and, if possible, even a friend!

To achieve such a difficult task, we have a dynamic company that is totally customer-oriented, where we work every day to offer you the best prices, and what is even more important: the best service.

No company that handles a high volume of sales can guarantee that everything works perfectly, but we can assure you that when there is an incident, we will do everything possible to solve it as soon as possible.

In addition, we are the only battery company that invites its customers to review through an external company without filters, edited or deleted messages.

By visiting our review portal on TrustPilot you can see real reviews from our customers. The vast majority are very positive and that is why we have a great overall score but you will also see the drawbacks that anyone who buys a battery online can encounter and what we do in those cases to solve it.

Honesty, humility and hard work, together with a deep customer orientation, are the values ​​that define and characterize us.

Varta has launched a new range of batteries with the xEV badge to replace the traditional range of AGM batteries.

This is a commercial approach intended to indicate to the market that the batteries manufactured by AGM technology are not exclusively used for start-stop vehicles and that they can be used in electric and hybrid vehicles.

Therefore, the old reference in Varta (models D52, E39, F21, G14 and H15) can be replaced without any problem by their equivalent models in the new range (models A8, A7, A6, A5 and A4) since the benefits and the characteristics do not change.

In the following table we indicate the equivalence in references of the new models with the old ones: